Thank you for shopping at Baby Truth Collection. We strive to provide a seamless and reliable shipping experience for our customers. Please review our shipping policy below for details regarding shipping rates, delivery times, and international orders.
- Shipping Rates
For orders shipped within the United States:
- We offer a flat shipping fee of $3.50 for all orders under $35.
- All orders over $35 qualify for free shipping within the United States.
For international orders:
- Shipping costs for international orders will be calculated at checkout based on the destination country and the weight of the package.
- Order Processing Time
Once your order is placed, please allow 4-6 business days for order processing. During peak seasons or promotional periods, processing times may be slightly longer. We strive to fulfill orders as quickly as possible.
- Shipping Methods and Delivery Times
We utilize various shipping carriers to ensure reliable and timely delivery of your order. The estimated delivery times are as follows:
- Standard Shipping (within the United States): 3-7 business days.
- International Shipping: Delivery times may vary depending on the destination country. Please refer to the estimated delivery time provided during checkout.
Please note that these delivery times are estimates and may be subject to unforeseen delays, especially during peak shipping seasons or due to customs clearance procedures for international orders.
- Order Tracking
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track the progress of your shipment on the carrier's website.
- International Orders and Customs
For international orders, please be aware that customs fees, taxes, and duties may be applicable upon arrival in your country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost. Please check with your local customs office for more information on potential fees and regulations.
- Order Modifications and Address Changes
If you need to make any modifications to your order or update the shipping address, please contact us as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been shipped.
- Lost or Damaged Packages
While we take great care in packaging and shipping your order, we cannot be held responsible for lost or damaged packages during transit. If you encounter any issues with the delivery of your order, please contact the shipping carrier directly with your tracking number. We will provide any necessary assistance in resolving the matter.
If you have any further questions or concerns regarding our shipping policy, please contact us at firstname.lastname@example.org. We are here to assist you.
Thank you for choosing Baby Truth Collection. We appreciate your support!