We will accept returns for items purchased on BabyTruthCollection.com store within 30 days from purchase. Returns received within 14 days from purchase will be eligible for a refund. Returns received after 14 days will be eligible for a store credit. Returns received after 30 days will not be accepted. Please note that original shipping charges are non-refundable (For all U.S. and International Territories, including Canada). All sale/clearance items cannot be returned.
- All items must be returned to us in their original, unworn, unwashed, and smoke-free condition
- All items must be returned with their original tags
- We inspect all returns and reserve the right to deny or refuse a full refund based on the returned condition. Items that do not match our return policy criteria are subject to denial, store credit, and a 20-50% restocking fee
We DO NOT process exchanges at this time. We recommend returning your unwanted merchandise for a store credit and placing a new order.
- Fill out the Returns Form included in your package. If you did not receive your returns form, please let us know and we will happily provide it for you.
- Make sure the item/items you'd like to return meets the criteria shown above in our return policy checklist
- Address your return package to:
Truth Collection Returns
124 Holly Pointe
Warner Robins, GA 31088
- On your Returns Form provided, you have the option to receive a full refund or store credit (excluding original shipping costs.
- We will email you once your return is processed and completed.
- Please allow 5-10 business days for Truth Collection to process your refund and/or provide your store credit code (Store credit will not expire).